Privacy Policy

Anytime Steel ("we," "us," or "our") operates the website at anytimesteel.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

The short version: we collect only what we need to process your orders and communicate with you. We do not sell your data. Period.

Information We Collect

Information You Provide

When you place an order or contact us, we may collect:

• Contact information — name, email address, and phone number
• Business information — company name, if provided
• Order details — what you purchased, pickup location, and order history

Payment Information

All payment processing is handled by Stripe. We never receive, store, or have access to your full credit card number. Stripe processes your payment securely and provides us only with a transaction confirmation.

Information Collected Automatically

When you visit our website, certain technical information is collected automatically:

• IP address and approximate location
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website or link that brought you to us

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and invoices
• Provide pickup access codes for our self-service locations
• Contact you if there's an issue with your order or account
• Respond to your questions or support requests
• Improve our website and services

Information We Do Not Sell

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your data is used solely for operating our business and serving you as a customer.

Third-Party Services

We use a limited number of trusted third-party services to operate our website:

• Stripe — Processes payments securely. Stripe may collect information as described in their privacy policy.
• Cloudflare — Provides website security, content delivery, bot protection, and website analytics. Cloudflare may collect technical data as described in their privacy policy.

These services have their own privacy policies, which we encourage you to review.

Cookies

Our website uses a limited number of cookies:

• Session cookies — Used to manage your shopping cart and checkout process. These are essential for the site to function and expire when you close your browser or complete your order.
• Security cookies — Set by Cloudflare to protect against bots and malicious traffic.

We do not use advertising cookies or third-party tracking cookies.

Data Retention

We retain order records and associated customer information indefinitely for business operations, accounting, and tax compliance purposes. If you would like your personal information removed from our records, please contact us (see below) and we will accommodate your request where possible while maintaining any records required by law.

Data Security

We take reasonable measures to protect your information, including:

• HTTPS encryption for all data transmitted to and from our website
• Secure, encrypted cookies for session management
• No storage of raw credit card numbers on our servers
• Access controls limiting who can view customer data

While no system is 100% secure, we work to protect your personal information and regularly review our security practices.

Your Rights

You have the right to:

• Request a copy of the personal information we have about you
• Request correction of any inaccurate information
• Request deletion of your personal information, subject to any legal retention requirements

To exercise any of these rights, email us at office@anytimesteel.com. We will respond within 30 days.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: